Privacy Policy for Shangraf.com
Last Updated: 01-01-2020
1. Introduction
Welcome to Shangraf.com, a platform operated by Shangraf Herbal X SMC Private Limited (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (shangraf.com) or use our services. By using our website and services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and payment information, when you register an account, place an order, or contact us.
- Health Information: As we provide herbal and traditional medicine products and services, we may collect information related to your health and medical conditions, with your explicit consent.
- Usage Data: We collect information about how you interact with our website, including your IP address, browser type, pages visited, and other usage statistics.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services: To process orders, deliver products, and provide customer support.
- To communicate with you: To respond to your inquiries, send order updates, and provide relevant information.
- To personalize your experience: To tailor content and recommendations based on your preferences.
- To ensure website security: To protect our website and users from fraud and unauthorized access.
- To comply with legal obligations: To adhere to applicable laws and regulations.
- Health-related data: To provide the herbal and traditional medical services requested by the customer, with the customer’s consent.
4. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist us with payment processing, shipping, and other operational tasks.
- Legal Authorities: When required by law or to protect our rights and safety.
- Business Partners: For specific services, with your consent.
We do not sell your personal information to third parties.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Opt-out: You can opt out of receiving promotional communications.
To exercise these rights, please contact us at shangrafherbs@gmail.com.
7. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
- Shangraf Herbal X SMC Private Limited
- Phone: 00923137330190
- Email: shangrafherbs@gmail.com
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. Your continued use of our website and services after any changes indicates your acceptance of the updated policy.